Services & Pricing
Looking for affordable, reliable managed IT services or digital transformation solutions tailored to your Singapore SME? At Techease Solutions, we offer clear, fixed packages and flexible add-ons to help your business grow—without hidden costs or surprise fees. See our true “fee-only” model and discover why we’re different.
Managed IT Services (MSP) Packages
All packages include proactive device monitoring, remote support, patch management, and basic cybersecurity measures. On-site support and advanced features are available in higher tier packages or as add-ons.
| Features | Essential | Professional | Premium |
|---|---|---|---|
| Price | $1,570 | $3,870 | $5,870 |
| Users/Endpoints Included | Up to 10 | Up to 30 | Up to 50 |
| Remote Support (15 min blocks) | 10 hrs/month | 25 hrs/month | Unlimited* |
| On-site Support | Per Call (S$200/call) | Per Call (S$100/call) | 4 Visits/Month Included |
| Device Monitoring & Patch Mgmt | ✓ (Up to 10) | ✓ (Up to 30) | ✓ (Up to 50) |
| Managed Antivirus/EDR | Basic | Enhanced | Advanced |
| Cloud Backup | 100GB | 250GB | 1TB |
| Cloud Productivity Admin | ✓ | ✓ | ✓ |
| Firewall/Network Support | – | ✓ (Remote only) | ✓ (Priority) |
| Security Awareness Training | – | 1 session/year | 2 sessions/year |
| Quarterly IT Health/Strategy | Report Only | vCIO Review (quarterly) | vCIO (Monthly/On-demand) |
| Compliance Support (PDPA) | – | Basic | Annual Policy Review |
| Vendor Management | – | – | ✓ |
| Penetration Testing | – | – | Annual (Basic) |
| Additional Users | S$125/user/month | S$100/user/month | S$100/user/month |
| After-hours Support | S$150/hour | S$120/hour | Included (Fair Use) |
| IT Policy Documentation | – | – | ✓ |
* Fair use policy applies. All prices in Singapore Dollars (S$) unless otherwise indicated.
Digital Transformation-as-a-Service (DTaaS) Packages
Our DTaaS offerings empower your business to innovate, automate, and scale with confidence—managed by our experienced strategists.
| Tier | Essential | Growth | Enterprise Transformation |
|---|---|---|---|
| Pricing per month | $2,500 | $6,000 | $12,000 |
| Users Covered | Up to 25 employees | Up to 50 employees | Up to 100 employees |
| Hours/Month | 10 hrs remote support | 25 hrs support (15 remote, 10 onsite/virtual CxO) | 50 hrs support (25 remote, 15 onsite, 10 CxO consulting) |
| Strategy | Annual digital roadmap review | Semi-annual roadmap + KPI dashboard | Quarterly strategy workshops, KPI dashboard, benchmarking |
| Cloud/Automation | Basic cloud/email migration (1 project/year), Microsoft/Google productivity suite support |
Process automation project (1/yr), cloud migration, business app integration |
Advanced automation & customization (2 projects/year), cloud, data strategy, multi-tool integration |
| Change Management | Basic onboarding, quarterly all-staff webinar | Bi-monthly training, manager coaching | Monthly staff training, custom materials, department coaching |
| Security & Compliance | Annual security assessment, managed endpoint security |
Semi-annual assessment, managed endpoint & email security, compliance checklists |
Continuous vulnerability management, security training, compliance reporting |
| Innovation & Analytics | Starter analytics setup (e.g., MS Power BI/Google Data Studio) |
Custom dashboard, KPI monitoring, one analytics project/year |
Advanced analytics, AI/ML pilot, 2 projects/year |
| Executive Engagement | vCTO check-in (1 hr/month) | vCIO/vCTO engagement (4h/month – budget, planning, vendor mgmt) |
vCIO/vCTO engagement (10h/month – strategic steering, board/advisor meetings) |
| Reporting | Basic usage & incident report/month | Monthly reporting, transformation KPI summary | Detailed monthly reporting, quarterly value realization review |
Additional & À la Carte Services
Flexible services and add-ons to match your unique needs:
- On-Site Support (Ad-hoc): $250 per visit (up to 2 hours, within Singapore)
- Project-Based Consulting: $200/hour or customized based on project scope
- Custom Cloud Migrations: Starts from $1,000/project
- End-User Security Awareness Training: $30/user/session
- Compliance/Governance Audits: Starts from $1,200 per engagement
- IT Policy/Documentation Creation: Starts from $300/document
- Equipment Procurement Service Fee: 5% of hardware value (or $200, whichever is lower)
- Equipment Leasing/Lease-to-Own: Custom quotation based on hardware and duration
- Additional Managed Endpoints: From $100/user/month
- Vendor Management (Stand-alone or Add-on): $200/month
Why Choose Techease Solutions?
- No Hidden Costs: See all fees up front—no commissions, no markups.
- Vendor-Agnostic: Guaranteed unbiased recommendations for hardware from Dell, HPE, Cisco, and more.
- Satisfaction Guarantee: Cancel within the first two weeks and receive a full refund if you’re not satisfied.
Ready to Transform Your IT?
Contact Techease Solutions today for a free consultation or a custom quote. Future-proof your business with Singapore’s most transparent and innovative MSP.
