Managed IT Services (MSP)
Reliable, Transparent IT Management for Your SME
Our Managed IT Services (MSP) plans keep your business operations running smoothly. Each package includes proactive device monitoring, patch management, security updates, remote support, and clear, no‑markup pricing built for Singapore’s SMEs.
Whether you need an ongoing partner for IT maintenance or a dependable helpdesk, Techease delivers flexible, professional support with transparency and speed.
Key benefits:
- Predictable costs with zero vendor commissions
- Responsive remote and on‑site support
- Cloud backup and patch management automation
- Regular health checks and strategic recommendations
Plans & Pricing
All packages include proactive device monitoring, remote support, patch management, and basic cybersecurity measures. On-site support and advanced features are available in higher tier packages or as add-ons.
| Features | Essential | Professional | Premium |
|---|---|---|---|
| Price | $1,570 | $3,870 | $5,870 |
| Users/Endpoints Included | Up to 10 | Up to 30 | Up to 50 |
| Remote Support (15 min blocks) | 10 hrs/month | 25 hrs/month | Unlimited* |
| On-site Support | Per Call (S$200/call) | Per Call (S$100/call) | 4 Visits/Month Included |
| Device Monitoring & Patch Mgmt | ✅ (Up to 10) | ✅ (Up to 30) | ✅ (Up to 50) |
| Managed Antivirus/EDR | Basic | Enhanced | Advanced |
| Cloud Backup | 100GB | 250GB | 1TB |
| Cloud Productivity Admin | ✅ | ✅ | ✅ |
| Firewall/Network Support | ⭕ | ✅ (Remote only) | ✅ (Priority) |
| Security Awareness Training | ⭕ | 1 session/year | 2 sessions/year |
| Quarterly IT Health/Strategy | Report Only | vCIO Review (quarterly) | vCIO (Monthly/On-demand) |
| Compliance Support (PDPA) | ⭕ | Basic | Annual Policy Review |
| Vendor Management | ⭕ | ⭕ | ✅ |
| Penetration Testing | – | – | Annual (Basic) |
| Additional Users | S$125/user/month | S$100/user/month | S$100/user/month |
| After-hours Support | S$150/hour | S$120/hour | Included (Fair Use) |
| IT Policy Documentation | – | – | ✓ |
* Fair use policy applies. All prices in Singapore Dollars (S$) unless otherwise indicated.
Why Businesses Choose Techease
- Your IT, Fully Managed: A complete outsourced IT department managing end-to-end technology operations.
- Predictable Costs: Fixed monthly fees with no surprise markups or product commissions Why work with us?.txt.
- Unbiased Recommendations: We are vendor-agnostic — every software, device, or cloud solution is chosen solely for your company’s best interest Techease Company Profile.txt.
- Compliance-Ready: Ensure alignment with Singapore’s PDPA and cybersecurity standards.
- Scalable with You: Whether you’re a small team or a growing SME, your IT infrastructure grows with your needs — without CAPEX burden.
Ready for Reliable, Transparent IT Support?
Experience proactive, cost‑effective managed IT services built for Singapore SMEs.
Stay secure, connected, and productive — without hidden fees, vendor markups, or long‑term lock‑ins.
📞 Book a Free Consultation
We’ll review your current IT setup, calculate your total cost of ownership, and show how Techease can reduce costs while improving reliability.
Techease Solutions Pte Ltd — Singapore’s Transparent, Cloud‑First IT Partner
Fee‑Only. Vendor‑Agnostic. Client‑Focused.