Managed IT Services

Posts related to MSP offerings, including service models, benefits, best practices, and trends for SMEs.
22
Jul
The Hidden Truth: How Traditional IT Service Providers Profit Off Commissions—And Why SMEs Need Transparent, Service-First Partners

The Hidden Truth: How Traditional IT Service Providers Profit Off Commissions—And Why SMEs Need Transparent, Service-First Partners

While they’re marketed as technology partners, most IT service companies derive the bulk of their revenue not from actual IT support, but from behind-the-scenes commissions and lucrative markups on physical and digital products
5 min read
19
Jul
How to Choose the Right IT Service Provider in Singapore: Addressing Common Challenges and Best Practices

How to Choose the Right IT Service Provider in Singapore: Addressing Common Challenges and Best Practices

One frequently overlooked challenge in choosing an IT service provider in Singapore is the misalignment of incentives between vendors and businesses.
4 min read